It is one of those less pleasant situations that, at some point, most organisations have to address – a disciplinary hearing. At Microminder we have been very fortunate that we have an amazing team and as such these are very rare occurrences.
We chose to employ the services of PA2day to assist us as impartial minute takers. They provided a solution that was ideal for us. A ‘pay as you use’ professional service that was very cost effective. The potential for costs to spiral during a disciplinary process is high. The PA2day rates made it so much more efficient to utilise them than take an employee out of the company for the day and all the added travel costs, etc.
Our assistant was Eileen and her experience we found to be invaluable for ensuring that all salient details had been covered sufficiently and for respectfully advising the Chair when she required more time or details to be covered again for her notes.
The result was a set of very professional and clear, impartial notes which very accurately reflected the course of events.
I would not hesitate to use PA2day’s services again and would highly recommend them to any SME who find themselves in our situation.