Who Should Attend?
This Advanced Executive PA Development programme is aimed at Personal Assistants, Executive Assistants, Office Managers, Secretaries and Support Staff who wish to expand their skills.
This innovative Advanced Executive PA Development programme is designed to further develop participant’s existing experience and skills – enabling them to make an invaluable contribution to their team’s performance.
What will I learn
This one day course will help participants to improve and live up to their potential in the following areas:
- Develop their persuasion, influencing and negotiating skills
- Generate options for problem solving and use creative decision making skills
- Make and communicate decisions clearly and handle concerns and objections
- Improve their self-confidence
Key Topic Areas
The course will look at the following areas in more detail:
- Personality Profiles and Self-Awareness – recognising ours and other’s personality, strengths and weaknesses
- Communication Excellence – Persuading, Influencing and Negotiating
- Handling concerns and resistance – why people resist and object
- Creative Problem Solving and Decision Making Techniques
- ‘Personal Branding’
To download the course programme, please click here: Advanced Executive PA Development – Course Programme