Who Should Attend?

This Advanced Executive PA Development programme is aimed at Personal Assistants, Executive Assistants, Office Managers, Secretaries and Support Staff who wish to expand their skills.

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 Synopsis

This innovative Advanced Executive PA Development programme is designed to further develop participant’s existing experience and skills – enabling them to make an invaluable contribution to their team’s performance.

What will I learn

This one day course will help participants to improve and live up to their potential in the following areas:

  • Develop their persuasion, influencing and negotiating skills
  • Generate options for problem solving and use creative decision making skills
  • Make and communicate decisions clearly and handle concerns and objections
  • Improve their self-confidence

Key Topic Areas

The course will look at the following areas in more detail:

  • Personality Profiles and Self-Awareness – recognising ours and other’s personality, strengths and weaknesses
  • Communication Excellence – Persuading, Influencing and Negotiating
  • Handling concerns and resistance – why people resist and object
  • Creative Problem Solving and Decision Making Techniques
  • ‘Personal Branding’

To download the course programme, please click here: Advanced Executive PA Development – Course Programme

Public courses are delivered regularly but we are pleased to provide tailored in-house courses, 1:1 training and mentoring support in the UK and Ireland.

Please email or ring for further details.